System, Infrastructure and Network Services
B&B provides businesses with comprehensive system infrastructure support; It offers services such as network infrastructure, server management, cloud computing, security solutions, backup/recovery, and performance improvement. At the same time, it increases customer satisfaction with the principle of rapid response, user focus and continuous development in technical support, remote assistance and software/application support through End User Support Services.
Infrastructure Support
This service typically includes the following areas:
- Network Infrastructure: Installation, maintenance, and management of networks for businesses. This includes elements such as wired or wireless networks, routers, switches, and security firewalls.
- Server Management: Installation, configuration, and maintenance of servers. This may include both hardware and software, as well as virtualization technologies.
- Cloud Computing Services: Facilitating the integration of companies with cloud-based services, utilizing infrastructure services through cloud computing providers.
- Security Solutions: Protecting the infrastructure with solutions such as security firewalls, antivirus software, and security backup and recovery systems.
- Backup and Recovery: Establishing regular backup processes to prevent data loss and implementing data recovery strategies in emergency situations.
- Performance Improvement: Producing solutions to monitor, evaluate, and enhance the performance of the existing system infrastructure.
As a provider of infrastructure support services, your mission may be to strengthen businesses' technological infrastructures and increase efficiency by offering customized solutions tailored to the specific needs of clients. These services are crucial to ensure business continuity, enhance security, and enable effective use of technology.
End User Support Services
End User Support Services provide user-focused services in areas such as technical support, remote assistance, and consultancy. With quick response times and continuous improvement principles, the aim is to provide effective solutions to issues encountered by users.
Technical Support and Troubleshooting
We resolve every type of technical issue your users encounter, enhancing efficiency with quick response times and effective solutions.
Remote Assistance and Consultancy
We offer rapid solutions with remote access technologies, providing instant support to your users.
Software and Application Support
We address issues users face with the software and applications they use, managing updates and enhancements.
B&B prioritizes user satisfaction in end user support.
Our focus areas include:
- Quick Response: Identifying and solving problems quickly to provide effective solutions.
- User-Centric Approach: Understanding the needs of users and providing tailored solutions.
- Continuous Improvement: Adapting to technological changes and continually improving.
